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What does a email triage agent cost to run?

An agent that reads inbound email, classifies and routes it, and drafts a reply. High volume, short inputs and outputs, one tool call to apply a label or create a ticket. On GPT-4o mini this works out to about $123 a month; here is the figure across every model and what drives it.

assumptions

A planning estimate for this shape of workload. Tune any of it in the calculator.

  • 6,000 emails a day
  • ~900 input tokens per email
  • ~250 output tokens (label plus draft)
  • 1 tool call (route or create ticket)

monthly_cost · GPT-4o mini

$123/ month

Input tokens2.5k/req · agentic context
$68.85
Output tokens500/req
$54.00

2.5k input · 500 output · 2 LLM turns / request

cost_by_model

A email triage agent across every model

Monthly cost of a Email triage agent across models
modelcost / month
Gemini 1.5 FlashGoogle (Vertex)$61.43cheapest
GPT-4o miniOpenAI · shown above$123
Claude HaikuAnthropic$727
Gemini 1.5 ProGoogle (Vertex)$1,024
GPT-4oOpenAI$2,048
Claude SonnetAnthropic$2,727
Claude OpusAnthropic$13,635

cheapest · public list prices as of 2026-06 · planning estimate, not a quote

free_toolTune this scenario to your numbersOpens the AI Agent Cost Calculator prefilled with this workload. Change the volume, tokens, tool calls, and RAG to match your own and watch the cost move.

what_drives_it

Where the money goes

Volume with short turns: a cheap model handles it well, and the single tool call adds only a modest second turn.

The cheapest option here, Gemini 1.5 Flash, comes to about $61.43 a month against $123 on GPT-4o mini. Whether the cheaper model fits is a question for your evaluation set, not the price sheet. The bigger lever is usually the workload itself: caching re-sent context, trimming what each turn carries, and capping the tool loop move the bill more than swapping models does.

faq

Questions & answers

How much does a email triage agent cost per month?
On GPT-4o mini, about $123 a month at 6,000 requests a day with the assumptions below. The cheapest model compared here, Gemini 1.5 Flash, runs about $61.43 for the same workload. Your real figure moves with volume and tokens, so tune it in the calculator.
What makes a email triage agent expensive?
Volume with short turns: a cheap model handles it well, and the single tool call adds only a modest second turn.
Which model is cheapest for a email triage agent?
Gemini 1.5 Flash, at about $61.43 a month for this workload. Cheaper is not automatically better: a model that needs retries or longer prompts can cost more in practice, so test the candidates on your own evaluation set before committing.

A cost estimate is a start. Making an agent cheap in production is the work.

Prompt caching, context trimming, and the right model per step usually cut an agent's bill by more than half. Book a call, or leave your email and I'll reach out.

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